Skip to main content

Frequently Asked Questions

Answers Before You Bring It In

Common questions about hours, appointments, pricing, and what we work on. Don't see yours? Call us — we're happy to help.

  • Honest, upfront estimates
  • Experienced local technicians
  • All makes & models

Good to Know

Common Questions

Where is Southlake Auto Care located?

We're at 7032 Jonesboro Rd, Morrow, GA 30260, in the Southlake area — convenient to Jonesboro, Morrow, and Forest Park. Most Clayton County drivers reach us in ten minutes or less.

What are your hours?

Our hours are Mon–Fri: 8:00 AM – 5:30 PM. We're closed Saturday and Sunday. If you need to drop off outside those hours, call ahead and we'll do our best to work with you.

Do I need an appointment, or can I just stop by?

Walk-ins are welcome, but scheduling ahead means we can plan for your vehicle and usually get you in and out faster. You can request a time on our Schedule Service page or call the shop.

How much will my repair cost?

It depends on your vehicle and the actual problem — which is why we diagnose first and explain what we find. You'll get a clear estimate and approve the work before we start. No surprise charges when you pick up your car.

What kind of vehicles do you work on?

We service most makes and models of cars, trucks, and SUVs — domestic and import. From routine maintenance to complex diagnostics, if it drives on the street, we can usually help.

Can you help my car pass emissions?

Yes. If your vehicle won't pass or has a check engine light affecting emissions, we can diagnose the cause and handle the repairs needed to get you compliant.

What services do you offer?

We handle brake repair, oil changes and maintenance, check engine light diagnostics, AC repair, transmission service, and much more. If you’re not sure, call and describe what’s going on — we’ll point you in the right direction.

Do you offer financing or payment options?

For qualifying customers, we can point you toward financing that spreads a larger repair into manageable payments. Ask us for current options — details are on our Financing page.

How long will my service take?

Quick services like an oil change are usually done in under an hour. Diagnostics and larger repairs vary — we’ll give you a realistic timeline once we know what your vehicle needs.

What areas do you serve?

We serve Jonesboro, Morrow, Forest Park, Lake City, Rex, and the surrounding Clayton County communities.

Still Have a Question?

Give us a call and talk to a real person about your vehicle — no phone trees, no runaround.